Returns & Exchanges

At Time Connection II, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, we offer a hassle-free 30-day return policy for items in their original, unworn condition with tags attached.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all original tags, accessories, and promotional materials are included to avoid restocking fees.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, keeping a copy of your tracking number for reference.

4

Receive Your Refund

Once our quality control team inspects and approves your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing